Software Licensing Device

You are currently viewing the documentation for the latest version (2.1.0). To access a different version, click the "Switch version" button located in the upper-right corner of the page.

■ If you are not sure which version of the product you are currently using, please feel free to contact Mech-Mind Technical Support.

To use a software licensing device, please contact Mech-Mind sales team. Mech-Mind will deliver the software licensing device either with the product, by mail, or through on-site delivery. The license in the software licensing device is activated before delivery. To use the software licensing device, plug it into the USB port of the IPC.

  • If your temporary license is expired, or you need to change the authorized software, update the license for the software licensing device.

  • If you cannot use the software licensing device, refer to Issue 4 for troubleshooting methods.

Manage Software Licenses

Update the License

Perform the following steps to update the license:

  • If the network connection is available, follow the instructions below.

    1. Contact Mech-Mind sales team to request a license update. Mech-Mind will update the backend data.

    2. Plug the software licensing device into the USB port of the IPC.

    3. Go to Entitlement Management System, switch to the License Update tab, and click Update Licenses. The license is now updated.

      click update
  • If network connection is unavailable, follow the instructions below.

    If you are unable to connect to the Internet, you can update the license offline by using the V2C or V2CP file. Perform the following steps to activate the license offline:

    1. Open the ACC page.

      enter the sentinel admin control center
    2. Generate the C2V file.

      In the Actions column corresponding to the Sentinel key, click the C2V button to generate the C2V file.

      click c2v
    3. Generate the V2C or V2CP file on another computer that has internet access.

      1. Go to Entitlement Management System, enter the product key, and click Log in.

      2. On the page that appears, click Offline Activation in the upper-right corner.

      3. Upload the C2V file and click the Generate button to generate the V2C file.

    4. Update the license offline.

      In the left-side navigation pane of the ACC page, choose Update/Attach. On the page that appears, click Select File, and select the generated V2C or V2CP file. Then, click Apply File. The license is now updated.

      select c2v and apply
  • Customer to Vendor (C2V) file: The file that is used to generate the V2C or V2CP file. This file contains information about the software licensing device.

  • Vendor to Customer (V2C) file: The file that is used to update the license offline. This file contains information about the license provided to you.

  • V2CP file: A package containing multiple V2C files.

After you update the license, you can check the license to confirm whether the update is successful.

Check the License

After you perform license update, you can check the license on the Sentinel Admin Control Center (ACC) page or in the software.

  • Check the license on the ACC page.

    1. Log on to the ACC page.

    2. In the left-side navigation pane of the ACC page, choose Features, and view the authorized products and their expiration dates.

      view license
  • Check the license in the software.

    • Check the license in Mech-Vision.

      In the home interface of Mech-Vision, click Help  About in the menu bar, and you can check the expiration time in the pop-up “About” window to see whether the license is updated successfully.

    • Check the license in Mech-Viz.

      After opening Mech-Viz, click Help in the lower left corner of the File page, and you can check the expiration time in the “Version information” panel to see whether the license is updated successfully.

If the license is updated, the check is complete. If the license update failed, update the license again. If the license is still not updated, contact Mech-Mind.

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