Error Codes in Mech-MSR
The following are error codes that may occur when using a Step. Check the possible causes and solutions for the errors.
If the issue cannot be resolved, try the following:
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Common Error Codes
Error code | Error message |
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CV-W0101 |
Input is empty. |
CV-W0102 |
The input depth map and intensity image are of different sizes. |
CV-W0103 |
The input depth map is empty. |
CV-W0104 |
The input intensity image is empty. |
CV-W0105 |
Input X-axis resolution is invalid, or its value is less than 0.0001. |
CV-W0106 |
Input Y-axis resolution is invalid, or its value is less than 0.0001. |
CV-W0107 |
The input intrinsic parameter “X/Y/Z-Direction Translation” of the camera is invalid. |
CV-W0108 |
Insufficient input data points. |
CV-W0109 |
The input feature point is invalid. |
CV-W0110 |
The input line is invalid. |
CV-W0111 |
The input plane is invalid. |
CV-W1101 |
Parameters of feature region(s) are invalid. |
CV-W1102 |
Data points defined by feature region(s) are insufficient. |
CV-W1103 |
The region defined by feature region(s) is empty. |
CV-W9903 |
Unknown issue. Please contact Technical Support. |
Step-Specific Error Codes
The following are error codes and error messages that may occur when running the Steps. Click the corresponding error code to see its cause(s) and possible solution(s).
3D Laser Profiler
Error code | Error message |
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Failed to connect to the camera. |
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Camera XXX has no access permission. |
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Failed to connect to the camera: XXX. The camera is not responding. |
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Failed to connect to the camera: XXX. Camera is connected by a third-party software through the GenICam interface. |
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The camera firmware of the current version is not supported. |
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Failed to initialize the data acquisition device due to an internal error. |
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No data acquisition device is connected. |
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Failed to connect to the data acquisition device. |
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Cannot use an external device to trigger the project to run as no real camera is connected. |
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Failed to obtain the parameters of the data acquisition device due to an internal error. |
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An internal error occurred. Please contact Technical Support. |
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Failed to read the camera parameters from files due to an internal error. |
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Failed to write the camera parameters into files due to an internal error. |
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The acquired profile data is empty. |
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The depth values of images are all NaN. |
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The parameter group of combined laser profilers are not consistent with the parameter group of multiple laser profiler calibration. |
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Failed to connect to the data acquisition device. |
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The data acquisition device is offline. |
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The operation is not supported. |
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The input device parameter value is outside of the valid range. |
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An internal error occurred. |
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The image data is empty. |
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An internal error occurred. |
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Failed to execute the file reading or writing operations due to an internal error. |
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The current operation has timed out. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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Data acquisition has not been started. |
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Failed to connect to the data acquisition device due to an internal error. |
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Failed to connect to the data acquisition device due to an internal error. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred. |
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Failed to connect to the data acquisition device due to an internal error. |
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The laser profiler is already in use and cannot be connected. |
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The internal image cache of the laser profiler is full. |
Structured-Light 3D Camera
Error code | Error message |
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Failed to connect to the camera. |
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Camera XXX has no access permission. |
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Failed to connect to the camera: XXX. The camera is not responding. |
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Failed to connect to the camera: XXX. Camera is connected by a third-party software through the GenICam interface. |
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The camera firmware of the current version is not supported. |
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Failed to initialize the data acquisition device due to an internal error. |
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No data acquisition device is connected. |
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Failed to connect to the data acquisition device. |
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Cannot use an external device to trigger the project to run as no real camera is connected. |
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Failed to obtain the parameters of the data acquisition device due to an internal error. |
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An internal error occurred. Please contact Technical Support. |
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Failed to read the camera parameters from files due to an internal error. |
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Failed to write the camera parameters into files due to an internal error. |
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Failed to acquire color image or depth map. |
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Error in image post-treatment. |
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The image size does not match the settings specified in the extrinsic parameter file. |
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The depth values of images are all NaN. |
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Failed to connect to the data acquisition device. |
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The data acquisition device is offline. |
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The operation is not supported. |
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The input device parameter value is outside of the valid range. |
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An internal error occurred. |
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The image data is empty. |
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An internal error occurred. |
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Failed to execute the file reading or writing operations due to an internal error. |
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The current operation has timed out. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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Failed to connect to the data acquisition device due to an internal error. |
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Failed to connect to the data acquisition device due to an internal error. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred in the data acquisition device. |
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An internal error occurred. |
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Failed to connect to the data acquisition device due to an internal error. |
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The camera cannot be connected because it has been occupied. |
Extract Surface Section
Error code | Error message |
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The “Min Valid Points” value is not within [0, 1]. |
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Input “Feature Point 1” for the Step is invalid. |
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Input “Feature Point 2” for the Step is invalid. |
Filter Surface Points by Normals
Error code | Error message |
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The “Smooth Size” value is less than 1. |
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The set polar angle is not within the range of 0-90°. |
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The set Z angle is not within the range of 0-360°. |
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The “Normal Search Radius” value should exceed 0. |
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The “Half Kernel Size” value should exceed 0. |
Process Profile by Filter
Error code | Error message |
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The sigma value is outside of the valid range. |
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The X-direction window size is outside of the valid range. |
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The selected gap filling type is invalid. |
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The selected filter type is invalid. |
Process Surface by Filter
Error code | Error message |
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The selected filter type is invalid. |
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The “Kernel Size” value of the selected filter should exceed 0. |
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The selected filter type is invalid. |
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The X-direction window size or Y-direction window size should exceed 0. |
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The selected gap filling type is invalid. |
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The set “Image for Gap Filling” is invalid. |
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The selected filter type is invalid. |
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The “Kernel Size” value of the selected filter should exceed 0. |
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The X-direction window size or Y-direction window size should exceed 0. |
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The selected filter type is invalid. |
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The “Low Threshold” should not be greater than or equal to “High Threshold”. |
Remove Noise from Surface
Error code | Error message |
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The “Depth Difference Threshold” value must be greater than 0. |
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The set “Neighborhood” is invalid. |
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The “Min Number of Points in a Class” value must exceed 0. |
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The set “Statistical Methods of Results” is invalid. |
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The “Number of Neighbors” value must be greater than 0 and less than the “Min Number of Points in a Class.” |
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The “Standard Deviation Multiplier” value must be greater than 0. |
Blob Analysis
Error code | Error message |
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The set height threshold is invalid. |
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The selected reference region is invalid, or the reference plane cannot be used in the grayscale mode. |
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The input reference plane is invalid. |
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The “Kernel Size” value of the selected filter should exceed 0. |
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No blobs detected. |
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The “Row Height or Column Width” value is outside of the valid range. |
Create Line from Features
Error code | Error message |
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Unable to create a perpendicular line from the input point to the input line since the point is on the line. |
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The input points are the same point. |
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The input two planes are parallel, and no intersection line can be obtained. |
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The set “Projection Direction” is invalid. |
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The line to be projected is perpendicular to the input plane, and no projected line cannot be obtained. |
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Unable to obtain a projected point since the plane is parallel to the Z-axis. |
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The set “Rotation Angle” is invalid. |
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The set “Rotation Axis Mode” is invalid. |
Measure Intersection
Error code | Error message |
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Unable to calculate the intersection. |
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The set “Projection Mode” is invalid. |
Create Point from Features
Error code | Error message |
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The set “Offset Distance” is invalid. |
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The set “Offset Direction” is invalid. |
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The set “Projection Direction” is invalid. |
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The set “Projection Mode” is invalid. |
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The set “Intersection Type” is invalid. |
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Unable to obtain an intersection point, or the intersection point is not unique. |
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Unable to obtain a projected point since the plane is parallel to the Z-axis. |
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Unable to obtain an intersection point, or the intersection point is not unique. |
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Cannot calculate the intersection between geometric features input into the Step. |
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Unable to calculate the intersection since the line is perpendicular to the plane of the circle. |
Create Plane from Features
Error code | Error message |
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The input normal is invalid. |
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Unable to create a unique plane since the point is on the line. |
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Unable to create a unique plane since the three points are collinear. |
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The input two points are the same point. |
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Unable to create a unique plane. |
Fit Circle to Profile
Error code | Error message |
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The “Outlier Fraction” value should be within [0, 1]. |
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The number of iterations should exceed 0 when the fitting method is RANSAC. |
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The tolerance should exceed 0 when the fitting method is RANSAC. |
Fit Line to Profile
Error code | Error message |
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The “Outlier Fraction” value should be within [0, 1]. |
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The “Measurements Percentage” value should be within [0, 1]. |
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Data points in the region for measurement are insufficient. |
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Data points in the region for line fitting are insufficient. |
Fit Line to Surface Edge
Error code | Error message |
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The “Profile Spacing” value is outside of the valid range. |
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The “Window Size for Profile Smoothing” value is not within the valid range. |
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The “Step Width” value is not within the valid range. |
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The “Gap Filling Threshold” value is outside of the valid range. |
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The “Outlier Fraction” value is outside of the valid range. |
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No edge points detected. |
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The “Epsilon” value is outside of the valid range. |
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The “Profile Averaging Width” value is outside of the valid range. |
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The feature region settings are invalid. |
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The “Null Filling Value of Intensity” is outside of the valid range. |
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The “Null Filling Value of Depth” is outside of the valid range. |
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The set “Corner Type” is invalid. |
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The value of “Relative Threshold” is outside of the valid range. |
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The “Absolute Threshold” value is outside of the valid range. |
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The “Absolute Threshold” value is outside of the valid range. |
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The set “Edge Detection Mode” is invalid. |
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The set “Search Direction” is invalid. |
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The set “Step Direction” is invalid. |
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The set “Step Type” is invalid. |
Fit Circle to Surface Edge
Error code | Error message |
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The “Profile Spacing” value is outside of the valid range. |
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The set “Window Size for Profile Smoothing” is invalid. |
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The set “Step Width” is invalid. |
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The set “Gap Filling Threshold” is invalid. |
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The set “Caliper Width” is invalid. |
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The set “Caliper Length” is invalid. |
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No edge points detected. |
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The “Outlier Fraction” value is outside of the valid range. |
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The “Profile Averaging Width” value is outside of the valid range. |
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The “Caliper Count” value is outside of the valid range. |
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The “Start Angle” value is outside of the valid range. |
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The “Angle Span” value is outside of the valid range. |
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The set “Circle Fitting Method” is invalid. |
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The “Null Filling Value of Intensity” is outside of the valid range. |
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The “Null Filling Value of Depth” is outside of the valid range. |
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The “Epsilon” value is outside of the valid range. |
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The set “Corner Type” is invalid. |
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The “Absolute Threshold” value is outside of the valid range. |
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The “Absolute Threshold” value is outside of the valid range. |
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The value of “Relative Threshold” is outside of the valid range. |
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The set “Edge Detection Mode” is invalid. |
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The set “Search Direction” is invalid. |
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The set “Step Direction” is invalid. |
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The set “Step Type” is invalid. |
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The set “Circle Type” is invalid. |
Measure Surface Track
Error code | Error message |
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The “Length” value set for section profiles is outside of the valid range. |
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The “Width” value set for section profiles is outside of the valid range. |
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The “Window Size for Peak Detection” value is outside of the valid range. |
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The “Max Track Width” value is outside of the valid range. |
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The “Side Window Size” value is outside of the valid range. |
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The “Window Size” value is outside of the valid range. |
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The drawn track line is not within the image. |
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The “Null Filling Value of Depth” is outside of the valid range. |
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The “Gap Filling Threshold” value is outside of the valid range. |
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The set “Side Detection Method” is invalid. |
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The set “Height Mode” is invalid. |
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The “Side Height Threshold” is outside of the valid range. |
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The “Max Height” is outside of the valid range. |
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The “Min Height” is outside of the valid range. |
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The “Min Height” value is greater than or equal to the “Max Height” value. |
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The “Peak Detection Threshold” is outside of the valid range. |
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The “Window Size for Mean Filtering” must be a value between 0 and half of the profile length. |
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The “Percentage for Trimmed Mean” must be between 0% and 50%. |
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The “Number of Additional Profiles” value must be within 0–100. |
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The “Sampling Interval” value must be within 0–100. |
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The set “Statistical Methods of Results” is invalid. |
Transform Surface
Error code | Error message |
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The input point is invalid. |
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The input line is invalid. |
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The input plane is invalid. |
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The set axial translation parameters are invalid. |
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The set rotation angle about the X/Y/Z axis is invalid. |
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The set “Resolution Mode” parameter was set incorrectly. |
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Failed to calculate the X-axis of the new reference frame. |
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Failed to calculate the Y-axis of the new reference frame. |
Measure Area by Profile
Error code | Error message |
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The set “Baseline Type” is invalid. |
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The set “Area Type” is invalid. |
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The resolution of the two profiles is inconsistent. |
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Unable to calculate the area because no points on the two profiles share the same X coordinate. |
Measure Cylinder
Error code | Error message |
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Unable to fit a cylinder within the specified radius range. |
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The “Min/Max Radius” value must exceed 0, and the “Min Radius” must not exceed the “Max Radius.” |
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The “Distance Tolerance” value must be greater than or equal to 0. |
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The “Percentage of Inliers for Fitting” value must be a percentage between 0% and 100%. |
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The “Max Iterations” value must exceed 0. |
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The “Fitting Accuracy” value must be a percentage between 0% and 100%. |
Measure Sphere
Error code | Error message |
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The “Outlier Fraction” value must be a percentage between 0% and 100%. |
Locate Feature Point of Profile
Error code | Error message |
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The selected feature point type is invalid. |
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No corner detected. |
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No rising or falling edge detected. |
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Rising edge not detected. |
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Falling edge not detected. |
Locate Feature Point of Surface
Error code | Error message |
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The selected feature point type is invalid. |
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The selected feature point type is invalid. |
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The input reference plane is invalid. |
Measure Feature Point Height
Error code | Error message |
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The selected feature point type is invalid. |
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The value of “Low Percentile” should not be greater than that of “High Percentile,” or either of them is not within [0, 1]. |
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The “Outlier Fraction” value is not within [0, 1]. |
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Failed to fit a circle as data points in Region2 are insufficient. |
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No contact point is detected as the fitted line and circle are separated. |
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Failed to fit a line as data points in Region2 are insufficient. |
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Failed to detect an intersection point as the two lines are parallel. |
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Failed to detect a feature point of inflection. |
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The set “Index” value is out of range. |
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Insufficient data points defined by reference region(s). |
Measure Regional Height
Error code | Error message |
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The set “Region Type” is invalid. |
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The “Subregion Size” value must be greater than 0. |
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The “Offset of Initial Subregion” value must exceed 0. |
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The “Subregion Center Spacing” value must exceed 0. |
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The “Max Number of Subregions” value must be within 0–5000. |
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Failed to divide the feature region. |
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Invalid reference plane. |
Measure Surface Deviation
Error code | Error message |
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The number of points in the PLY file must be greater than or equal to 3. |
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The number of points must equal the number of normals in the PLY file. |
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The magnitude of normals must be equal to 1 in the PLY file. |
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The PLY file contains invalid point(s) (NaN values). |
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Cannot find the STL file in the specified file path. |
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Invalid STL file. |
Measure Surface Flatness
Error code | Error message |
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The value of “Low Percentile” should not be greater than that of “High Percentile,” or either of them is not within [0, 1]. |
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The selected data filtering mode is invalid. |
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Failed to fit the global plane. |
Detect and Measure Hole on Surface
Error code | Error message |
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Data points defined by the feature region are insufficient. |
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Data points defined by the reference region(s) are insufficient. |
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The set “Nominal Radius” value is unreasonable. |
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The difference between measured radius and “Nominal Radius” value is too huge. |
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The set “Radius Tolerance” value is unreasonable. |
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No circle detected. |
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Cannot perform reprojection. |
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Data points defined by feature region(s) are insufficient. |
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The “Depth Threshold” value is outside of the valid range and must be greater than or equal to 0. |