Troubleshooting

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When encountering problems in the process of production, you can use the Maintenance function in the operation area of the production interface for troubleshooting. Please follow the steps below to operate.

  1. Enter the Maintenance window.

    Click the troubleshooting maintenance management icon button in the operation area.

    troubleshooting click maintenance management

  2. Enter the Troubleshooting tab.

    Click Troubleshooting in the Maintenance window.

    troubleshooting select troubleshoot

  3. Start troubleshooting.

    • Refer to the online documentation for troubleshooting. You can also click Vision system service manual and Camera maintenance and support to check the online documentation.

    • Refer to the issues and solutions listed in the Troubleshooting tab. Click ▶ to expand the topic and view the symptoms, possible causes, and solutions.

      troubleshooting common questions

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