Step “Capture Images from Camera” Failed to Acquire Depth Map or 2D Image
Symptom:
When the “Capture Images from Camera” Step was used to capture images, no depth map or 2D image was acquired.
Affected Versions:
All Mech-Vision versions.
Possible cause:
-
The network connection is abnormal.
-
The “Timeout” parameter in the “Capture Images from Camera” Step is set incorrectly.
Solution:
-
Check and ensure that the network connection is functioning properly.
-
Adjust the “Timeout” parameter.
-
Restart the software or camera.
-
If the issue persists, please contact Technical Support.