Error Codes and Troubleshooting

Invalid input parameter.

Cause:

The sent command parameter value, number of parameters, or parameter format did not meet the requirements.

Solution:

Please check if all input parameters are correct according to the input parameter description of the corresponding command. For example, if you need to send Command 801 and receive this error code, check the input parameters based on the parameter description of Command 801. This means to check whether the parameters such as part ID, part name, part SN, and custom parameters 1–8 are correct. For instance, ensure that the part name matches the part name used in the Mech-Metrics project.

Mech-Metrics project not opened.

Cause:

The current Mech-Metrics project is not opened.

Solution:

Check and make sure that the corresponding Mech-Metrics project is opened.

Part not found.

Cause:

The part SN passed in the command does not exist or is not specified correctly.

Solution:

Check whether the part SN exists in the Mech-Metrics project or is misspelled.

Measurement task not started.

Cause:

Commands related to subsequent measurement were called when the measurement task was not started.

Solution:

Check whether Command 801 has been called to start the measurement task before you call Command 802 to run feature measurement.

The Mech-MSR software is not open, or the corresponding Mech-MSR project was not found.

Cause:

The Mech-MSR is not started, or the corresponding project is started but not opened.

Solution:

Check and make sure that the Mech-MSR software is opened and the corresponding Mech-MSR project is loaded correctly.

Mech-MSR project execution error.

Cause:

An exception occurred during the execution of the Mech-MSR project.

Solution:

Check if the Mech-MSR project is built correctly and locate abnormal steps according to the log.

Mech-Metrics not registered.

Cause:

The Mech-Metrics is not correctly registered or has an abnormal service status.

Solution:

Check if the Mech-Metrics software is opened and confirm the software registration status if necessary.

Calibration: Parameter error.

Cause:

The robot pose parameter input during calibration is incorrect.

Solution:

Check the robot flange pose and robot joint positions and ensure that the input parameters are complete and correct.

Calibration: Calibration flange pose not provided by Mech-MSR.

Cause:

During calibration, Mech-MSR did not return the flange pose information of the next calibration point.

Solution:

Contact Mech-Mind Technical Support for assistance.

Calibration: Calibration joint positions not provided by Mech-MSR.

Cause:

During calibration, Mech-MSR did not return the joint positions of the next calibration point.

Solution:

Contact Mech-Mind Technical Support for assistance.

Calibration: Robot failed to reach calibration point.

Cause:

The robot failed to reach the previous calibration point.

Solution:

Contact Mech-Mind Technical Support for assistance.