Troubleshooting Failed Communications Caused by Firewalls

The following two methods can be used to troubleshoot failed communications caused by firewalls:

Disable the Firewall

  1. On the IPC, select Control Pane  System and Security  Windows Defender Firewall.

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  2. In the left-side navigation pane, click Turn Windows Defender Firewall on or off.

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  3. In the following window, select all Turn off Windows Defender Firewall (not recommended) options.

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  4. In the above window, click OK.

Configure Proper Firewall Rules

  1. On the IPC, select Control Pane  System and Security  Windows Defender Firewall.

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  2. In the left-side navigation pane of the following window, click Advanced settings.

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  3. In the Windows Defender Firewall with Advanced Security window, select Inbound Rules  New Rule...  Port and then click Next.

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  4. In the following window, select a protocol based on the actual situation and then click Next.

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  5. In the following window, select Allow the connection and then click Next.

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  6. In the following window, select Domain, Private, and Public and then click Next.

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  7. In the following window, specify the name and then click Finish to allow public access to the specified port.

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