Troubleshooting

0x0101

NOT_ENOUGH_CAM2D

Insufficient number of connectable 2D cameras

0x0102

OPEN_ERROR_CAM2D

Failed to connect to and open the 2D camera

0x0103

RECONNECT_CAM2D

Disconnected; attempting to reconnect

Refer to Camera Disconnected Occasionally

0x0104

NOT_SUPPORTED_CAM2D

2D camera command not supported

Refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x0105

MISSING_FRAME_CAM2D

2D camera frame loss

Refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x0106

ABNORMAL_IMAGE_CAM2D

Abnormal 2D camera image

0x0107

ERROR_SET_PROPERTY_CAM2D

Failed to set 2D camera properties

Contact Technical Support

0x0108

UNDEFINED_PIXELTYPE

Unsupported image format

Contact Technical Support

0x0109

NO_FRAME_CAM2D

No frame from 2D camera

Refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x010A

LACK_CONFIG_CAM2D

Missing preset initialization parameters for the 2D camera

0x0201

DISCONNECTED_DLP

DLP not connected

Refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x0202

ABNORMAL_TEMP_DLP

Abnormal DLP temperature

Confirm the ambient temperature, then refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x0203

INVALID_FIRMWARE_DLP

Abnormal DLP firmware

Refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x0204

REBOOT_DLP

DLP rebooted

0x0205

ERROR_SEND_PATTERN_LUT

Failed to send Pattern LUT

0x0206

ERROR_SEND_IMG_LUT

Failed to send IMG LUT

0x0207

ERROR_SEND_PATTERN_CONFIG

Failed to send Pattern configuration

0x0208

SEQUENCE_ABORT

Sequence error

0x0209

ERROR_READ_I2C

I2C read error

0x020A

INVALID_PATTERN_LUT

Invalid Pattern LUT

0x020B

SET_EXP_PERIOD_FAILED_DLP

Failed to set DLP exposure period

0x020C

ERROR_WRITE_USB

DLP USB write error

Refer to Camera Did Not Project Light, and Depth Map Was Not Generated

0x020D

ERROR_READ_USB

DLP USB read error

0x020E

DLP_BOARD_WARN_HANDLER

DLP warning: middleware error

0x0301

OPEN_SERIALPORT_FAILED

Failed to open serial port

0x0302

WRTE_SERIALPORT_FAILED

Failed to write to serial port

0x0303

RESPONCE_CHECK_FAILED

Serial port response check failed

0x0304

GET_LASER_VERSION_FAILED

Failed to get laser controller board version

0x0305

SYNC_LASER_CONFIG_FAILED

Failed to synchronize laser parameter settings

0x0306

WRITE_LASER_CONFIG_FAILED

Failed to write laser parameter settings

0x0307

TRIG2D_LASER_FAILED

Laser controller board failed to trigger the 2D camera

0x0308

TRIG3D_LASER_FAILED

Laser controller board failed to trigger depth data acquisition

0x0309

UPDATE_LASER_FIRMWARE_FAILED

Failed to upgrade laser controller board

0x030A

ABNORMAL_TEMP_LASER

Abnormal laser temperature

0x030B

SET_3DSCANNING_PARAMS_FAILED_LASER

Failed to set laser scanning parameters

0x030C

SET_2DSCANNING_PARAMS_FAILED_LASER

Failed to set laser 2D parameters

0x030D

SET_LOWPOWER_MODE_FAILED_LASER

Failed to set laser low-power mode

0x030E

GET_OSCILLOSCOPE_FAILED_LASER

Failed to get laser oscilloscope data

0x030F

GET_TEMPERATURE_INFO_FAILED_LASER

Failed to get laser temperature

0x0310

GET_POWERAUTO_FAILED_LASER

Failed to get laser auto power mode

0x0311

GET_ITEC_INFO_FAILED_LASER

Failed to get ITEC information

0x0312

TRIGGER_3D_LASER

Failed to trigger 3D projection

0x0313

TRIGGER_2D_LASER

Failed to trigger the 2D camera

0x0314

EXIT_LIB_FAILED

Failed to exit the library

0x0315

LASER_BOARD_WARN_HANDLER

Laser warning: middleware error

0x0316

TRIGGER_FLASH_LASER

Failed to trigger Flash

0x0001

MODEL_NOT_SUPPORTED

Device type not supported

0x0002

COMMAND_NOT_IMPLEMENTED

Command not supported

0x0003

INIT_FAILE

Device initialization failed.

0x0004

EMPTY_IMAGE

Acquired data is empty

0x0005

NOT_ALL_IMAGES_VALID

Invalid images exist

0x0006

INVALID_INTRI

Invalid device intrinsic parameters

0x0007

VALIDATION_FAILED

Validation failed

0x0401

LOAD_INTRI_FAILED

Failed to load intrinsic parameter file

0x0402

WRITE_INTRI_FAILED

Failed to write intrinsic parameter file

0x0403

LOAD_CONFIG_FAILED

Failed to load camera configuration parameters

0x0404

WRITE_CONFIG_FAILED

Failed to write camera configuration parameters

0x0405

WRITE_INIT_SETTING_FAILED

Failed to load initialization settings

0x0406

LOAD_INIT_SETTING_FAILED

Failed to write initialization settings

0x0407

SAVE_IMG_FAILED

Failed to save image

0x0408

READ_IMG_FAILED

Failed to read image

0x0409

OPEN_FILE_FAILED

Failed to open file

0x0501

GPIO_INITIALIZE_FAILED

Failed to initialize GPIO

0x0502

GPIO_SET_FAILED

Failed to set GPIO

0x0503

NOT_ENOUGH_SPACE

Insufficient device storage

0x0504

POWER_SUPPLY_BOARD_WARN_HANDLER

Power module warning; details can be queried through the sysKT module

0x0505

IP_ERROR

Invalid IP setting when configuring static IP

0x0601

OPENCL_ERROR

OpenCL error

0x0602

INVALID_GRAYCODELUT

Invalid lookup table

0x0603

LIBGENI_ERROR LNX

Internal error

0x0701

FILE_ERROR

File error

0x0702

QSSH_ERROR

SSH copy failed

0x0703

COMMAND_ERROR

Command execution failed

0x0704

ENCRYPT_TYPE_MISMATCH_ERROR

Encryption type mismatch: inconsistent with the password type used by the device

0x0705

ENCRYPT_TYPE_CHECKFAILED_ERROR

Failed to check encryption type

0x0706

ENCRYPT_TYPE_UNKNOWN_TYPE_ERROR

Unknown encryption type

0x0707

REBOOT_FAILED

Failed to reboot the device

0x0901

ZMQ_TIMEOUT

ZMQ send/receive timeout

0x0902

ZMQ_SOCKET_ERROR

Socket error

0x0903

ZMQ_EMPTY_ADDRESS

Address is empty

0x0904

ZMQ_ADDRESS_INUSE

Address is already in use

0x0a01

MESSAGE_CHANNEL_ERROR

Failed to open the message channel

0x0a02

MESSAGE_CHANNEL_NO_ACK

No response from the message channel management client

0x0a03

MESSAGE_CHANNEL_NETWORK_ERROR

Message channel network error

0x0a04

MESSAGE_CHANNEL_OCCUPIED

Message channel opened repeatedly

0x1001

ERROR_IP_EXCLUSIVE

The configured device IP address conflicts with the client

0x1002

ERROR_BROKEN_CONNECTION

Connection has been disconnected