Standard Troubleshooting Procedure
When an issue occurs in the Vision System, please follow these steps for troubleshooting:
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Production line operators quickly troubleshoot issues and restore normal operation according to Status Codes and Troubleshooting.
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If the issue can be troubleshot, then the process is complete.
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If not, please contact maintenance personnel.
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Maintenance personnel should refer to the “Common Issues and Solutions” to identify the cause of the issue and attempt to resolve it.
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If the issue can be troubleshot, then the process is complete.
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If not, please refer to Collect Information about the Issue to collect relevant information and Contact Mech-Mind Technical Support.
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The Mech-Mind Technical Support identifies the cause of the issue and resolves it according to the collected information.