Troubleshooting

You are currently viewing the documentation for version 1.8.2. To access documentation for other versions, click the "Switch Version" button located in the upper-right corner of the page.

■ To use the latest version, visit the Mech-Mind Download Center to download it.

■ If you're unsure about the version of the product you are using, please contact Mech-Mind Technical Support for assistance.

This section shows the common problems that might occur in the implementation of the single-case sack depalletizing solution and the corresponding causes and solutions.

Problem 1: No Workpiece in 3D ROI

Symptoms

The Point Cloud Preprocessing Procedure encountered a failure during execution, and the log panel of Mech-Vision displayed an error message of “Watched step ‘Extract 3D Points in 3D ROI_1’ has no output: no workpiece.”

single case sacks common problem 1 problem effect

Possible Cause

Due to incorrect setting of 3D ROI, the sack pallet is beyond the 3D ROI. Hence, no result can be output from the Mech-Vision project.

single case sacks common problem 1 reason effect

Solution

Reset 3D ROI according to workstation layout and pallet pattern dimensions to ensure the sack pallet is within the ROI.

single case sacks common problem 1 solve effect

Problem 2: No Output from “Deep Learning Model Package Inference” Step

Symptoms

The Segment Masks of Individual Sacks Using Deep Learning Procedure encountered a failure during execution, and the log panel of Mech-Vision displayed a warning message of “Watched step ‘Deep Learning Model Package Inference_1’ has no output.”

single case sacks common problem 2 problem effect

Possible Causes

  • Inappropriate exposure time was set for the capture of 2D images. As shown below, the images from left to right are captured in cases where the exposure time is too long, the exposure time is appropriate, and the exposure time is too short, respectively.

    single case sacks common problem 2 exposure effect
  • The adjusted white balance was not appropriate for the capture of 2D images. As shown below, the image on the left was captured under incorrect white balance, while the image on the right was captured under correct white balance.

    single case sacks common problem 2 white balance effect
  • The setting of deep learning recognition region (2D ROI) was inappropriate.

    single case sacks common problem 2 dl roi effect
  • Deep learning models demonstrated poor performance for single-case sacks. Therefore, the deep learning models should be improved first.

Solutions

  • Adjust the exposure time of the camera to ensure that the acquired 2D images are normal.

  • Adjust the white balance of the camera. See the documentation of Adjust White Balance.

  • Reset 2D ROI. Make sure that the entire upper surface of the stack are within the 2D ROI that is slightly larger than the full stack, and that the ROI should better not contain any other interfering point clouds.

    single case sacks common problem 2 dl roi solve effect
  • Acquire image data of sacks to iterate deep learning models.

Problem 3: Abnormal Output after Pose Adjustment

Symptoms

The Adjust Poses Procedure encountered a failure during execution, and the log panel of Mech-Vision displayed a message of “Watched step ‘Adjust Poses V2_1’ has no output: pose abnormal.”

Possible Causes

  • The 3D ROI didn’t cover complete sacks. As a result, the dimensions of the sacks could not be verified in subsequent operations, and no output was obtained from Mech-Vision.

    single case sacks common problem 3 reason effect 1
  • Deep learning models failed to correctly segment masks of individual sacks. As a result, the dimensions of the sacks could not be verified in subsequent operations, and no output was obtained from Mech-Vision.

    single case sacks common problem 3 reason effect 2
  • The dimensions input in the Recognize Center Poses of Sacks Procedure differed greatly from recognized ones. Thus, the dimensions of the sacks could not be verified, and no output was obtained from Mech-Vision.

    single case sacks common problem 3 reason effect 3
  • Correct poses of sacks were removed, and thus no output could be obtained from Mech-Vision.

Solutions

  • Reset 3D ROI according to workstation layout and pallet pattern dimensions to ensure the sacks are within the ROI.

  • Double-click the Segment Masks of Individual Sacks Using Deep Learning Procedure to view the visualized output from the Deep Learning Model Package Inference Step. If the visualized output demonstrates incomplete sacks or misses some sacks, please refer to Problem 2 for resolution.

  • Measure the sack dimensions and compare them with the input ones. If the difference is huge, you can adjust the parameters of the Read Object Dimensions Step in the Recognize Center Poses of Sacks Procedure to reset the sack dimensions.

  • Select the Adjust Poses Procedure and click Open the editor in the Step Parameters panel to adjust poses. Then, click Next in the lower-right corner. Check whether there is any output from the Filter out poses out of ROI Step. (Click single case sacks common problem 3 solve effect icon and check whether the sack poses are output in the visualization area on the left.) If the output is correct, then check whether there is any output from the Filter by angle Step. If sacks are significantly tilted but the poses are correct, you can increase the Max angle difference to a certain extent.

    single case sacks common problem 3 solve effect

Problem 4: Path Planing Failure Resulting in Collision with Scene Objects

Symptoms

The alert “Path planning failed: End tool and scene object collided” popped up when Mech-Viz was used to run a project.

In the figure below, the air compressed cable extends from the gripper, and the pallet is close to the fence. When the robot attempted to pick sacks near the fence, collisions between the air compressed cable and the fence were often detected, and thus the sacks could not be picked.

single case sacks common problem 4 problem effect

Possible Cause

The Z-axis orientation of sacks output from Mech-Vision is incorrect.

Solutions

  • If the gripper is more protruding in the Y-axis of the TCP, for the sack near the fence, the Y-axis of its pose should be adjusted to point to the pallet center. The instructions are as follows:

    Select the Adjust Poses Procedure and click Open the editor in the Step Parameters panel to adjust poses. In the default predefined mode, set Orientation to Point to/away from pallet center (depalletizing) and the Application scenario to Point away from, and then set Axis to be rotated to Y-axis. After that, use the manipulator to set the pallet center so that the Y-axis of the sack pose can point to the pallet center.

    single case sacks common problem 4 solve effect 1
  • If the gripper is more protruding in the X-axis of the TCP, for the sack near the fence, the X-axis of its pose should be adjusted to point to the pallet center. The instructions are as follows:

    Select the Adjust Poses Procedure and click Open the editor in the Step Parameters panel to adjust poses. In the default predefined mode, set Orientation to Point to/away from pallet center (depalletizing) and the Application scenario to Point to, and then set Axis to be rotated to X-axis. After that, use the manipulator to set the pallet center so that the X-axis of the sack pose can point to the pallet center.

    single case sacks common problem 4 solve effect 2

After the above operations are completed, the X-axis or Y-axis of the sack pose will point to the pallet center.

single case sacks common problem 4 solve effect 3

Problem 5: Path Planing Failure Due to Collision between Held Workobject and Point Cloud

Symptoms

Mech-Viz failed to plan a path, and the alert of “Path planning failed: Held workobject and point cloud collided” popped up.

single case sacks common problem 5 problem effect

Possible Cause

The problem may be caused by collision, an unreachable waypoint, etc.

If all the poses turn red at the same time, it is much possible that the problem was caused by a point cloud collision.

Solutions

  • In the Vision Move Step, make sure to select the Remove Point Cloud of Target Workobject checkbox under Remove Point Cloud of Target Workobject.

    single case sacks common problem 5 solve effect 1
  • In the Vision Move Step, check whether the parameter values of XY-Plane Point Cloud Removal Range Expansion and Z-Direction Point Cloud Removal Range Expansion under Remove Point Cloud of Target Workobject are too small. If so, increase the parameter values appropriately.

    single case sacks common problem 5 solve effect 2

Problem 6: Dresspack Wrapping and Excessive Rotation During Path Planning

Symptoms

During path planning in Mech-Viz, the robot encountered problems such as dresspack wrapping and excessive rotation.

single case sacks common problem 6 problem effect

Possible Cause

The Z-axis orientation of sacks output from Mech-Vision is incorrect.

Solutions

  • Adjust the Z-axis of the sack poses to a uniform orientation in the Mech-Vision project.

    In the custom mode of the pose adjustment tool, add the Flip pose and minimize the angle between the flip axis and target direction option if the sacks are placed transversely or longitudinally. This allows flipping the X or Y-axis of the pose to the target direction, so as to control the rotation angle of the gripper within the range of 0° to 90°.

    single case sacks common problem 6 solve effect 1
  • Set soft limits of the robot.

    Click Set Soft Limits in the Robot panel of Mech-Viz.

    single case sacks common problem 6 solve effect 2

    Manually rotate the sixth axis of the real robot, test the limit rotation angle of the sixth axis in the positive and negative directions, and then set the appropriate soft limits with reference to the limit rotation angle of the sixth axis.

    single case sacks common problem 6 solve effect 3

After the above operations, the planned robot picking path is shown as below.

single case sacks common problem 6 solve effect 4

Problem 7: Path Planning Failed Due to Unreachable Waypoints

Symptoms

Mech-Viz failed to plan a path, and the alert of “Path planning failed: Way point unreachable” popped up.

For example, when a four-axis robot is used for sack depalletizing, path planning failed due to unreachable waypoints. At this point, you can still manually control the robot to reach any point of the pallet pattern, and the Mech-Vision project can output vision result.

single case sacks common problem 7 problem effect

Possible Cause

In most cases, when the incoming sacks are tilted, there may be an included angle between the Z-axis of the sack pose and the Z-axis of the robot reference frame in the X and Y-directions.

For the four-axis robot, its X, Y, and Z-axes can move linearly, and the Z-axis can rotate, i.e., the robot has four degrees of freedom (DOF). When the angle between the Z-axis of the sack pose and that of the robot reference frame is small, Mech-Viz will automatically rectify the Z-axis of the sack pose for picking path planning. When the included angle is large, however, an alert will be triggered, and thus path planning will encounter a failure.

Solution

Rectify the Z-axis of the sack pose before any vision result is output from the Mech-Vision project. Note that before the rectification, judge whether the included angle between the Z-axis of the sack pose and that of the robot reference frame is within the acceptable range. For those sacks with a seriously tilt angle, an alert should be triggered, and the Z-axis of sack poses should not be rectified. Ways to rectify the Z-axis of sack poses are as follows.

  1. Add two Rotate Poses’ Axes to Specified Directions under Symmetry Constraints Steps after the Adjust Poses Procedure.

  2. Set Axis to Be Rotated to Z and Axis to Be Fixed to X for the first Rotate Poses’ Axes to Specified Directions under Symmetry Constraints Step.

  3. Set Axis to Be Rotated to Z and Axis to Be Fixed to Y for the second Rotate Poses’ Axes to Specified Directions under Symmetry Constraints Step.

single case sacks common problem 7 solve effect

Upon the above parameter setting, the Z-axis of the sack pose can be rectified to be upward in both X and Y-directions.

Problem 8: Cannot Plan a Path for Depalletizing

Symptoms

Mech-Viz failed to plan a path, and the alert of “Cannot plan a path for depalletizing” popped up.

single case sacks common problem 8 problem effect

Possible Cause

The failure may be cased by incorrect parameter setting of the Vision Move Step; for example, the incorrect setting of Tool type.

Solution

During sack depalletizing, the robot can pick up only one sack at a time, and thus the Tool type should be set to Regular tool in the Tool Configuration window. Accordingly, in the Picking Sacks Step, the Select Picking Method should be Regular picking.

single case sacks common problem 8 solve effect

We Value Your Privacy

We use cookies to provide you with the best possible experience on our website. By continuing to use the site, you acknowledge that you agree to the use of cookies. If you decline, a single cookie will be used to ensure you're not tracked or remembered when you visit this website.