Service Support

You are currently viewing the documentation for the latest version (2.1.0). To access a different version, click the "Switch version" button located in the upper-right corner of the page.

■ If you are not sure which version of the product you are currently using, please feel free to contact Mech-Mind Technical Support.

If you require warranty or service support, please contact Mech-Mind Technical Support using the following methods.

For questions and issues related to product usage, feel free to engage with Mech-MindOnline Community.

Mech-Mind provides remote support through the following tools:

  • Sunlogin

  • TeamViewer

  • AnyDesk

To ensure timely and efficient remote support, please have the above tools ready and ensure that the network communication conditions are good.

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