Too Dark 2D Images Captured by LSR L/LSR S/DEEP V4 during Calibration

Symptom:

In the hand-eye calibration with LSR L/LSR S/DEEP V4 cameras, the 2D images captured by the cameras were too dark.

Affected Software Versions:

Mech-Vision 1.6.1 and later versions

Possible Cause:

The LSR/DEEP series consist of a 2D camera (texture) and two 2D cameras (depth source). For 2D images captured by 2D monochrome cameras in Hand-eye calibration, you should increase the value of the 2D Image (Depth Source) Exposure Time parameter in Mech-Eye Viewer if the environment is relatively dark.

Solution:

Follow these steps to fix the issue: