Robot Failed to Execute Commands Sent by the Software

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  • Troubleshooting guidelines are as follows when the robot can be pinged:

    Robot Side

    Check whether the robot program is started according to standard procedures.

    Check whether there are warning messages and whether they have been successfully resolved.

    Switch the program from single-step execution to continuous and automatic execution.

    Firewall

    Check the status of the firewall and ensure that the firewall is turned off.

    Command Sending and Receiving

    Check whether the communication protocol is consistent.

    Use the "Network Debugging Assistant" to test whether commands can be sent and received normally.

    Waypoint Unreachable

    Check whether the TCP parameter is set correctly.

    Check whether the orientation of the workobject pose is correct.

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