Troubleshooting¶
Precautions for Troubleshooting¶
Common Issues¶
Mech-Vision Common Issues¶
Calibration related issues
Vision related issues
- Could Not Save Point Cloud Files or Images
- Error Occurred When Reference Direction and Fixed Axis Direction Set the Same in Step “Rotate Axis to Minimize Included Angle to Reference Direction”
- Error Occurred When the Script of Step “Cal Results by Python” Returned Nested Lists
- Camera That Cannot Be Found by Mech-Eye SDK
- Mech-Vision Cannot Capture Images Using the Camera That Can Be Found by Mech-Eye SDK
- Point Cloud Loss
- Axis Z Downward for Poses of Some Workobjects (Pointing to the Ground)
- Error Occurred When Reference Direction and Fixed Axis Direction Set the Same in Step “Rotate Axis to Minimize Included Angle to Reference Direction”
Deep learning related issues
Software related issues
- “bad allocation” Error Log Messages in Case of Memory Insufficiency
- Garbled Characters in Chinese Log Files
- Password Forgotten after Project Locked
- Failure to Connect Hikvision 2D Camera When Connecting Camera in External2D in Step “Capture Images from Camera”
- Step Search or Step Parameter Search Failed
- Failure to Open OpenGL Windows due to Problematic Graphics Setting
- Changes Ineffective for Parameter “Play Back Mode” of Step “Capture Images from Camera”
- File Loaded in Steps not Up-to-date
- Message “Graphics Card Driver Version Older Than Required” Appeared When Opening Mech-Vision
- Not Data Input for Necessary Input Ports of Steps
- Error Occurred When the Script of Step “Cal Results by Python” Returned Nested Lists
Mech-Viz Common Issues¶
Software related issues